Flight Centre

Flight Centre’s new Toronto workplace brings their staff of 300 from various offices throughout the city under one roof for the first time. Occupying 4.5 floors of a 7-storey brick-and-beam heritage building (including a new 3-storey addition), the space offers a variety of work and social settings, with a stairway connecting throughout.

In response to Flight Centre’s evolving business, Figure3 was hired to uncover the true needs for their offices as they expanded nationally. Through Figure3’s propriety research process, observations uncovered specific elements essential to the core needs of the business. A neighbourhood planning strategy focuses on work styles instead of departments and allows for more flexibility and collaboration. The result is an open, modern office that tells a story of world travel, while fostering lasting employee bonds.

“When the time came to design a unique office environment that reflected and encouraged our company culture, Figure3 did not disappoint. Their initial discovery process made sure all the right questions were asked to ensure the final result exceeded our expectations. We always felt Figure3 was right there with us and were just as determined to find solutions for the right outcome. The end result is truly stunning. Of the many highlights throughout the 4 floors, the internal stairs that connect the top 3 floors and the large open kitchen, bar, games, hangout area where our employees (aka #flighties) are all encouraged to come and socialize on their breaks or after work, really make this office stand out. Our #flighties spend a considerable amount of time here, so we wanted to make sure they feel at home.”
John van Tuinen, VP Property & Procurement
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With their desire for a connection to their philosophy of “opening up the world for those who want to see”, Figure3 approached the challenge through custom wall graphics. What appear to be intricate textural patterns, up close the graphics are fractals of aerial views of global cities and their landmarks. It makes walking throughout the office feel like travelling around the world.

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